MANTRAC SETS UP NEW DIVISION (Page 38)

07/04/2008
Story: Mary Mensah

MANTRAC Ghana, the sole authorised Caterpillar dealer in the country, has established a used equipment division in order to meet the needs of customers who require buying used equipment.
The company inspects and ships used CAT equipment through its links with recognised used equipment suppliers world-wide.
According to the Marketing and Public Affairs Director, Ms Beatrice Johnson, Caterpillar equipment are built tough to withstand years of use and still perform like it did when new.
She said sometimes buying a piece of used equipment made more sense to one’s budget and scope of work and previously local contractors would source used Caterpillar machines from second-hand suppliers, who were driven more by profit than the satisfaction of supplying quality used equipment to customers.
She said most often used equipment from these sources were unsafe, which could often result in costly breakdowns and increased downtime.
“Our experienced engineers vigorously examine all used machines before purchase, carrying out exhaustive diagnostic tests in order to ensure their excellent condition,” she said.
Ms Johnson said Mantrac Ghana was covering the country through its branches located at the head office in Accra, Kumasi and Takoradi, and these branches covered all the customer’s needs and demands, adding that buyers would get the best customer service with the best quality.
She said the antecedent to the success story of Tractor of Equipment when it takes its new name Mantrac becomes brighter, clearer and more solidified as the years roll on.
She said the new name carries with it renewed pledge of excellence, professionalism and corporate mindset of a responsible partnership in service delivery in Ghana.
Ms Johnson said the Mantrac group was recently awarded the exclusive right to distribute and service O&K’s range of heavy mining hydraulic excavators and the deal is part of global agreement that will allow caterpillar dealerships in over 40 countries to sell and service the equipment.
“The New Development will bring the world’s most successful manufacturing of heavy mining diesel and electric hydraulic excavators together with the world’s biggest manufacturer of construction and mining products, both of which can now be sold and service by the Mantrac Group”, she stated.